User Experience Consultant & Information Architect
Ironworks Consulting is seeking an experienced well-rounded User Experience Consultant to participate in the delivery and sales process of User Experience consulting engagements at our Cary, NC office. Engagements broadly fall within the category of:
- Web and E-Commerce Strategy
- Web Site and Intranet Design & Development (including CMS and Portal solutions)
- Usability Testing
- Online Marketing
- Information Architecture
Core Duties/Responsibilities include the following:
- Scopes and participates in the selling of consulting engagements
- Consults with and delivers results to clients within tight time constraints that consistently meet or exceed client expectations
- Collaborates with clients and internal teams to identify solutions that enable clients to achieve business and marketing objectives
- Interviews and interacts with senior level client executives and sponsors, linking these key stakeholders’ objectives to project efforts
- Works closely with Creative, Technology and Project Management groups to provide input and ensure business objectives are met
- Leads the delivery of client-specific deliverables such as: Target Audience Analyses, Competitive Analyses, Expert Site Reviews, Web Strategies, Implementation Plans
- Works with clients to develop sites that attract, engage, and retain customers
- Facilitates and coordinates primary research, including focus groups, usability testing and surveys
- Contributes to the growth of the User Experience team by identifying opportunities and new service areas
- Participating in hands-on development of Information Architecture and Usability testing processes
Required Skills & Experience
- Strong understanding of the Web, the role of User Experience and the relationship between User Experience and Technology
- Familiarity with online business and what makes sites successful
- Familiarity with marketing and branding principles
- Solid writing and interpersonal communication skills in both raising questions and describing and clarifying findings
- Demonstrated experience in developing and leading presentations at multiple levels of management
- Strong project management and time management skills
· Minimum of 3 years experience designing and developing Information Architecture for web sites and/or applications
· Minimum of 3 years experience designing and developing Information Architecture for web sites and/or applications
· Minimum of 5 years experience working with Web content, information analysis, and copywriting.
· Solid understanding of information architecture and user interface design concepts and techniques
· Strong conceptual and strategic thinking skills
· Excellent group facilitation skills
· Strong requirements gathering skills in interviewing, surveying and leveraging focus group results
· Excellent communication skills (both verbal and written)
· Keen sense of customer experience and target audience analysis
· Familiarity with use case specification, user scenarios and usability testing
If this sounds like you, please send your resume to Candace Nicolls at cnicolls@ironworks.com.
The work, the people, the experience
Ironworks has a unique corporate culture built by people who love what they do, respect the people they work with and enjoy the experience of working closely with customers to achieve measurable results. What you will find at Ironworks are smart, honest people who have one mission: never fail a client.
Ironworks specializes in the use of Web technologies to solve business problems through the combination of strategy, technology and design. Ironworks has earned a reputation for delivering on what it promises, deploying a team of experts on every engagement and completing projects on time and on budget. The firm offers expertise to clients nationwide in the practice areas of IT Strategy, Program Management, User Experience, Content Management and Portal Development, Business Intelligence, and Custom Application Development. Ironworks operates from offices in Glen Allen, VA, McLean, VA and Cary, NC. For more information on Ironworks, visit www.ironworks.com.
Ironworks Consulting is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Ironworks depends solely on your qualifications.
